The huge change coming to Qantas as airline looks to draw back customers after coronavirus crisisQantas have made it easier for frequent flyers to use points in a loyalty program The program is promoting domestic travel in the hope of driving new bookings Seats on flights to popular destinations have increased by up to 50 per centNinety per cent of frequent flyers showed an interest to travel despite COVID-19
Qantas have announced further rewards for frequent flyers as travellers look to domestic and trans-Tasman locations for their next holiday.
The Australian airline have made it easier for their 13million members to use their accumulated points in a loyalty program to drive new bookings and sales.
For the remainder of 2020, Qantas have increased the number of seats available on flights to popular destinations including Cairns, Sunshine Coast, Sydney, Queenstown and Auckland by up to 50 per cent.
Tiered members rated silver and above will be granted a status credit bonus in the loyalty program to compensate for reduced flights during the coronavirus period and give members more value on their upcoming trips.
Silver members and above will be given 50 per cent of their required status credits to keep their tier, with some receiving monthly status credit support.
Qantas have made it easier for frequent flyers to use their points in a loyalty program (stock image)
Points Plus Pay Qantas Hotels have decreased their booking price by 20 per cent, with all flight cancellation fees waived until 31 October 2020 and more Points Planes to meet pent up travel demand.
Qantas Group CEO Alan Joyce said the changes will greatly benefit domestic tourism hotspots in Australia and support local jobs after the pandemic.
‘Australia is home to world-class destinations and Qantas is making it easier for frequent flyers to visit them,’ he said.
‘We’re adding more Points Planes and more reward seats to our most popular domestic destinations, because that’s where people will be holidaying for the rest of the year.
‘We’re also helping our most loyal flyers maintain their travel benefits by giving them extra Status Credits in recognition of their long-term loyalty.’
Mr Joyce also acknowledged Australia was not out of the woods yet after the horror second wave of COVID-19 in Victoria.
Travellers are temperature tested by health officials after arriving on a Qantas flight from Melbourne to Sydney on July 7
Qantas Loyalty CEO Olivia Wirth noted 90 per cent of frequent flyers had still expressed an interest to travel.
‘We’ve been listening to our Frequent Flyers closely over the last few months about how they feel about travel, where they want to go and how they want to use their points,’ Ms Wirth said.
‘What emerged was that despite what’s going on around the world, the notion of the dream trip is well and truly alive, they’re just looking a little closer to home.
‘Qantas Frequent Flyers are some of the country’s biggest advocates for travel and this has been reflected in the number of bookings we’re seeing as travel restrictions ease.
‘That’s why we’re continuing to invest in making our members’ travel dreams a reality with more choice, better value and greater flexibility.’
Earlier this month Qantas announced their Love Australia flight sale with 350,000 fares across 77 routes slashed by up to 47 per cent in the hope of getting people back on planes following months of lockdown.
Ninety per cent of Qantas frequent flyers have shown an interest to travel despite COVID-19. Pictured: Travellers chat with Qantas staff at Sydney airport on March 19
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